07-05-2019, 07:22 AM
Seems like the EasyGO system is still not functioning properly. I have a transaction from Tuesday morning still showing as 'pending.'
I spoke with someone on Ion yesterday afternoon who was still waiting on hers, and whose card showed a negative balance. She had received no answers from GRT customer service, and seemed pretty patient about it considering a bus driver initially told her she couldn't board on Wednesday morning. His direction to her when he finally acquiesced was to "bring change tomorrow."
I spoke with someone on Ion yesterday afternoon who was still waiting on hers, and whose card showed a negative balance. She had received no answers from GRT customer service, and seemed pretty patient about it considering a bus driver initially told her she couldn't board on Wednesday morning. His direction to her when he finally acquiesced was to "bring change tomorrow."