03-08-2019, 08:14 PM
(03-08-2019, 07:29 PM)jason897 Wrote:(03-08-2019, 10:29 AM)danbrotherston Wrote: I cannot seem to register since I get the error "The Card is not issued." and I don't know what that means or how to fix it, but I figure waiting might help.
I had that too on the evening I got the card. Waited until the night after and it went through. Seems they really need to make that clearer that there would likely be a delay. And maybe have a form to check the card serial number before having to fill everything else out.
I remember even the lady at the ticket desk encouraged me to register it 'when I get home'
Yeah, who knows. I went back to Charles Terminal as I found another bus ticket, (interestingly, they'll only add money in increments of $10, it isn't just a requirement for getting a new card), and the agent there told me the whole system is down right now. So yeah, totally smooth launch.
I'm not shocked by this, I saw a pre-production version of the site a few months back from a beta tester and it didn't look good, but hey, we actually have our fare card, London has been failing to launch theirs for about 5 years now, no exaggeration.