11-02-2018, 11:38 AM
Yep, I think there's a ton of value in developers (and designers) understanding Design Thinking as well.
To refine my above stated poor opinion of eSolutions' work for the governments in Waterloo Region: Time for really strong product development likely isn't provided. That might be a constraint created by the available budget, or it might be the way eSolutions does work generally, I don't have enough insight to say. But across their web and mobile app properties the products are consistently lacking in quality design, user experience and technical stability. They typically solve a fairly naive statement of the problems ("I want to add value to my card" "I want to know when it's a garbage or a yard waste pickup" etc) but if they do deep design thinking, it's rarely if ever visible in the products.
It's the software equivalent of the snow removal contractors clearing out the foot of space between the curb and the sidewalk at bus stops.
To refine my above stated poor opinion of eSolutions' work for the governments in Waterloo Region: Time for really strong product development likely isn't provided. That might be a constraint created by the available budget, or it might be the way eSolutions does work generally, I don't have enough insight to say. But across their web and mobile app properties the products are consistently lacking in quality design, user experience and technical stability. They typically solve a fairly naive statement of the problems ("I want to add value to my card" "I want to know when it's a garbage or a yard waste pickup" etc) but if they do deep design thinking, it's rarely if ever visible in the products.
It's the software equivalent of the snow removal contractors clearing out the foot of space between the curb and the sidewalk at bus stops.