11-27-2017, 01:20 PM
eSolutions appears to have very strong relationships with Kitchener and Waterloo (probably Cambridge and the townships too, but I interact with their digital properties much less), the Region, GRT, all the places we love with mediocre at best web sites and apps. On the way hand, building such things is hard but this current update to the City of Kitchener site with it's terrible broken links dropping users to a search powered by Google that references all the broken links is so deeply frustrating. I'm very hopeful that the innovation lab that is just starting to get up and running somehow has a positive impact on such things, but their mandate appears to be more about infrastructure than citizen interaction.