Walking in Waterloo Region

[danbrotherston]

This is a pretty painful chain of tweets to wade through - from the City and GRT both being clueless as to the location (did they even look at the photo?) to just trying to pass it off to each other, or get people to call in (probably hoping they won't, since it's inconvenient).

I saw the stop in questionfrom while on the eight tbismorning and it is still not cleared!

For those making complaints, is there any feedback provided to you from the city to close the loop or is it just a black hole of information? For example, does the city ever get back to you and say "yes we had a look there is/is not an issue and this is the actions that were taken"? Otherwise how do you know that your complaint was actually looked into at all? That would be another advantage of an electronic system, you could keep track of where your complaints are in the queue for inspection and/or actual clearing.

The short answer is no, there is no feedback mechanism.

The long answer is, you can call in and ask, they'll eventually forward you to the bylaw officer investigating (who will probably eventually end up calling you back), and eventually you can find out.