02-22-2019, 02:52 PM
(02-22-2019, 12:42 PM)danbrotherston Wrote:(02-22-2019, 11:59 AM)MidTowner Wrote: According to this article from the CBC, updated yesterday, the City of Kitchener has received 2,145 complaints for uncleared sidewalks this winter. I wonder if the call centre and bylaw will be able to put an estimated cost on listening to, logging, and following up on all of these complaints. That sounds like it must be a lot of staff time, and tax dollars.
Oh, the cost will be low, they have only a few officers, which means they basically take days maybe more than a week to get through the back log. Just one more way in which bylaw is a sad joke of a solution.
I think they have around 15 or 20 officers -- mathematically: If we have 100 days of complaints, that would work to 21 complaints per day. If we assume that they have 10 officers working per day, that's 2.1 complaints per officer per day for them to investigate. Mind you, some days it will be more, sometimes less. But if they can't figure out how to deal with anything less than 10 complaints per officer per day, then something is seriously wrong. Even if we said there are 10 by-law enforcers (that can deal with sidewalks), and the 2,145 complaints, that's still about 220 complaints per officer for the winter months (100 days). Of course, 100 days of winter might be on the low side some years, which only spreads the complaints more thinly.
I do agree, though, that this isn't the best solution. Wish I had an answer.