American Block Redevelopment | 3 fl | U/C

[Spokes]

While I understand the thought process behind this, change need to happen at the corporate level as well.

I'll pull into a Tims, see 10 cars in the drive thru, and an empty parking lot.  I go in, and wait forever while 5 or the 6 staff are servicing the drive thru customers, and the one person working store front takes forever to deal with one customer.  These places have taught me that if I want faster service, don't get out of my car [which is the wrong message to send].  While I wait for my coffee to be poured, I watch that 10th car drive away already....

Coke

That's so (unfortunately) true