07-25-2015, 11:01 AM
(07-25-2015, 10:26 AM)tomh009 Wrote: It looks like WRC is hosted by GoDaddy. They should have enough horsepower in their data centre to support WRC, but clearly there is an issue somewhere.
They should. But here's the "dirty little secret" of the shared hosting business. They all advertise "unlimited" resources like bandwidth, data, etc. Obviously they can't really provide that if everyone takes advantage of unlimited resources. To keep costs down they put customers on shared servers, hoping that it will all average out.
But if you have one or a few sites that are poorly configured or overloaded they'll affect service for everyone on that shared server. Sometimes it's a configuration issue that the offending customer can correct. Even so the host service provider has to detect that there's an issue and contact that site about it (and hope that the customer's technical people know what they're doing.)
Other times it's a customer whose needs have grown beyond the abilities of a few dollars a month shared service can provide. Understandably they may not want to spend more when they've been promised "unlimited."
This is much like a buffet or all-you-can-eat restaurant. One or two hungry students who aim to get good value for their money may be tolerable. But an invasion by a horde of them may be quite a different matter. The manager of the restaurant then has three options; (1) ask the abusers to show consideration for others, (2) throw them out or (3) take a hands-off approach and simply provide less food to others.
When the hosting service (or restauranteur) is getting paid relatively little they're not likely to do much unless lots of other customers complain. That's why I'm wondering what actions WRC has taken so far.
Quote:If the MySQL database is WRC's own, it could be some kind of MySQL (configuration?) problem as well.
Generally the shared host provides the mySQL (and other) infrastructure as part of their service offering. If there's a configuration problem it could be under their control or some setting that's accessible to each customer. If the latter the problem could be with WRC or, more likely, some other customer.
It's possible, but unlikely, that this issue is caused by WRC. I suspect that this site is too low volume compared to affect the averages.
Quote:I have been meaning to contribute toward the costs but I have to admit that I haven't done so yet ...
I notice WRC has a donation page that uses PayPal. Is this anonymous, i.e. does PayPal identify the donor to WRC by username or by real name?