Region of Waterloo International Airport - YKF

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Flair shifts its planes from operating domestic routes in the summer, to operating routes to sun destinations in the winter. This is a pretty typical shift that all Canadian airlines do, as there's lots more people wanting to head to Cancun in December than Halifax.

I suspect that a large part of why we don't see more sun destinations out of YKF is that the airport has limited capacity for international arrivals. (...)

We booked Flair flights from YKF to CUN in August. They canceled our flights a few days later, reducing the number of weekdays they fly that route. We rearranged our accommodations and rebooked. Then, earlier this month, they canceled the departure flights, again, further reducing the weekdays.

Yeah, that sort of stuff is pretty typical for a new ULCC. They don't have a lot of data yes to plan optimal routes, and it's going to take some time to figure out what they are. They also live and die by high load factors, so there's less room than a network carrier to wait for new routes to build ridership.

We canceled the flights, got a refund and booked flights on Air Canada from YYZ. Enough is enough.

No argument there. The Air Canada experience is and always will be better than Flair, but you'll pay for it. As much as I'm excited by Flair's growth, because I want to see ULCC competition in the Canadian market to bring average fares down, I personally only fly Air Canada/Star Alliance. Though lots of that relates to being high up the AC status ladder.