12-12-2017, 11:45 AM
(12-12-2017, 08:14 AM)MidTowner Wrote:(12-11-2017, 10:53 PM)Pheidippides Wrote: The cities should at least broadcast loud and clear that the snow has stopped falling and the clock is now ticking. Then at least you'd know if you were wasting your time calling to register a complaint only to discover that it won't be accepted because it is still technically snowing in some bureaucrat's opinion.
I was holding my breath watching someone in a mobility scooter heading westbound ON Highland at Patricia because the sidewalks were not clear. The 204 went wide around them, but a number of other vehicles did not give as wide a berth and some even honked (as if that person really WANTED to in that vulnerable a position).
I'm assuming that there is a guideline at the municipality indicating how to decide when the clock starts. It wouldn't do to have an employee reject a complaint that resulted in someone injury herself and taking it up with the city, only to find out that the employee had the wrong idea about when the snow ought to be cleared.
If the guideline exists, they could at least make it known to those of us who care, so we don't waste their time calling in complaints that can't be acted on.
That having been said, when I've asked staff in the past who decides when the snow has stopped, they haven't been able to give me an answer...
There is a guideline, but they don't really broadcast it. It generally comes out to between 24 hours and 36 hours, because it's 24 hours after, but then if that happens at night, then it becomes the next day.
I'm not sure of the liability issue, I am guessing the laws are favourable to city because if they weren't virtually all liability claims would go through as it's easy to prove that the current clearing policy is completely useless.
The "wasting time" issue has been solved, because the CoK will now take complaints at any time, and then only investigate after the 24 hour wait time.
@Pheidippides That is sad to see, and I've seen it before with people parked blocking the sidewalk. The people honking are just the same, cannot possibly put themselves in someone else's shoes. I'm (temporarily) able and can walk over snowbanks, people like this are why I fight for sidewalk snow clearing.