12-07-2015, 04:21 PM
From the Record: Kitchener hopes hiring contractor will cut complaints about sidewalk snow
Seems like it could improve things. The worst part of the way things are now is the fact that, if someone complains, the snow still might not get cleared for weeks. It feels as though the City just doesn't care if the sidewalk is clear or not. If they can get to it within a few days with an outside contractor, that might be a good stopgap until we inevitably realize that having the municipality do it would be cheaper and better.
And staff answering the phone will note a complaint and follow-up when it's enforceable after a snowfall has ended, instead of telling people to "call back twenty-four hours after the last flake has fallen." Great.
Seems like it could improve things. The worst part of the way things are now is the fact that, if someone complains, the snow still might not get cleared for weeks. It feels as though the City just doesn't care if the sidewalk is clear or not. If they can get to it within a few days with an outside contractor, that might be a good stopgap until we inevitably realize that having the municipality do it would be cheaper and better.
And staff answering the phone will note a complaint and follow-up when it's enforceable after a snowfall has ended, instead of telling people to "call back twenty-four hours after the last flake has fallen." Great.