How would you rate ION service so far?

[JoeKW]

I was stuck at Northfield headed to Conestoga.  They kicked us all off of the train because the switches at Conestoga weren't working well and they couldn't turn the trains around.  I think service was stopped for about 20 minutes.  People mostly took it in stride except for the man who was yelling about his taxes and how useless the system is.

Guarantee he isn't even a regular transit user

No he clearly took it to find things to complain about.
He complained about:

1.  there wasn't a referendum
   
2. The tap terminal was too far from the ticket terminal
   
3. The system was a year late
   
4. Going from mall to mall takes forver by lrt versus car
   
5. He will never personally take it
   

He was also extremely rude to a keolis employee.  I could never treat a human being that way.