(06-23-2020, 06:19 PM)danbrotherston Wrote: We are absolutely having far far more issues than TTC did with presto. They have had only one or two main issues. Where as we have had virtually every part of the system completely broken. Payment doesn't work, the website is garbage, the platform machines are garbage, the user interfaces for all these things are junk. The on bus system is too slow for people paying with cash.
Those are all issues that Presto had too. The Presto website is now, more than a decade later, not garbage. But it definitely started that way. TVMs not working, validators not working, etc are all problems that have happened with every Presto rollout. The only that hasn't is cash fares, and that's because Presto doesn't support cash fares, requiring agencies to instead run totally parallel cash payment systems with incompatible transfers. Which has the effect of making ridership and transfer tracking far more difficult, or impossible, for agencies using Presto.
Presto uses much of the same equipment we do, just with different software. If we're having hardware failures then Presto would have too.