08-30-2019, 12:51 PM
In the initial marketing for the cards, they should have had more explanation but also just a catchy phrase like Presto has: "tap on, tap off". This isn't crystal clear, but at least implies you need to physically tap your card on the readers.
Where the instructional videos even show the actor holding the card at a distance to the readers:
![[Image: II1izeT.png]](https://i.imgur.com/II1izeT.png)
I imagine this will just be something people get used to, though, and regardless there will always be some moments when you don't realize it didn't work. The fare inspectors are pretty relaxed about it. They are able to tell your transaction history on their little devices and probably have a pretty good judgement when it comes to deciding whether you probably just missed it or are a serial fare evader. I've never seen them be anything but polite, assuming the person they're talking to doesn't immediately get hostile about things.
Where the instructional videos even show the actor holding the card at a distance to the readers:
I imagine this will just be something people get used to, though, and regardless there will always be some moments when you don't realize it didn't work. The fare inspectors are pretty relaxed about it. They are able to tell your transaction history on their little devices and probably have a pretty good judgement when it comes to deciding whether you probably just missed it or are a serial fare evader. I've never seen them be anything but polite, assuming the person they're talking to doesn't immediately get hostile about things.