07-16-2018, 12:22 PM
(07-16-2018, 12:11 PM)Canard Wrote: As a designer of complex automation systems, I totally get where they're coming from.
I don't mind when a customer has input at the "concept" stage... but final design reviews are awful if you go into too much detail (or allow the customer to dig really deep). They want to change everything... and there's a massive cost that is involved in that, because it's like doubling your engineering time.
In our (software) product world, I would solicit for feedback on the high-level requirements from the public early on, before the engineering team develops the detailed design and specifications to meet those requirements. But the city would still need to arbitrate and balance those comments, to define what the final requirements should be.