But by staying silent if they're completely blameless means they risk losing a lot of future customers. It just seems weird to me that they're taking it so quietly if they really have no share of the blame themselves.
Edit: I'm not saying they're not blameless either. I just find the idea that they're a defenseless public company strange. But I get that these things are full of politics and internal context that we'll just never know. So just because I don't understand doesn't mean they're not acting totally rationally.
Edit: I'm not saying they're not blameless either. I just find the idea that they're a defenseless public company strange. But I get that these things are full of politics and internal context that we'll just never know. So just because I don't understand doesn't mean they're not acting totally rationally.