06-24-2017, 04:41 PM
(06-24-2017, 03:01 PM)KevinL Wrote: This is why I mentioned the security cameras being monitored live from the control centre. The agents there will be able to access staion loudspeakers, I understand, and admonish those causing problems; they can call security for those who remain belligirent.
I'm not sure if exactly the same is true at Charles Street Terminal, but I have complained about smokers there before, and been greeted with a shrug.
Unless it is an explicitly someone's job to deal with it, I don't think it's going to happen.