04-13-2016, 10:20 PM
(04-13-2016, 03:37 PM)Markster Wrote: Please don't harass the underpaid employee.
That person has zero power to affect change. All you will accomplish is making that person's life a little shittier.
Exactly. This is also true for airline gate agents, hotel front desk staff, grocery store clerks and Bell/Rogers call centre staff, just to name a few. As Markster says, they have no power to set or change policies, they only have to implement them. Being nice (or at least neutral) to them doesn't cost you anything, even if you hate the company they work for.