10-15-2018, 04:09 PM
I'm not having a great experience with this company. I unlocked a scooter and rode it and when I was done, the app kept crashing on me so I couldn't lock the scooter. This means that the clock is still ticking and I'm being charged. Eventually (10-15 minutes later) I was able to get the app loaded and ended the ride. I'm still waiting to get a reply from their Support Dept but at this point I'm just done and tired of waiting for them to do anything.