11-22-2019, 11:10 AM
I received an e-mail today about discontinuation of the 903 Flex service in Waterloo.
The level of service was not sufficient to meet my needs last winter, but I had hopes in improved service this year. I only ride the bus in the winter months, so I didn't get to try it out this year, which is a bit disappointing.
Quote:Hello again – thanks for your ongoing interest in the 903 Flex Northwest Waterloo pilot project. I’m reaching out today to advise you that effective Monday, December 23, 2019, the 903 Flex will no longer be operational. There are a variety of reasons behind pilot cancellation, but primarily this decision has been made in response to low ridership and difficult Regional budget circumstances for 2020. The final day of service on the 903 Flex will be Friday, December 20.
Please provide any feedback about the service and/or its removal by filling out this short survey. These results will be used (along with those from the survey we conducted in April) to inform future on-demand transit services in your area and in the Region of Waterloo more broadly. Despite discontinuation of the pilot, staff will continue to review options for improving access to transit in northwest Waterloo in a more effective and efficient manner.
Please accept GRT’s apologies for any inconvenience the removal of this pilot service may cause, and many thanks for your interest in the 903 Flex over the past year.
The level of service was not sufficient to meet my needs last winter, but I had hopes in improved service this year. I only ride the bus in the winter months, so I didn't get to try it out this year, which is a bit disappointing.