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Grand River Transit
(09-17-2018, 11:58 AM)trainspotter139 Wrote:
(09-17-2018, 11:06 AM)tomh009 Wrote: Having been in the custom software development business in the past … at least the highlighted part is not primarily a programming/development issue: it's a problem with requirements and specifications. The library (or region) needs to provide a good set of requirements, and then verify that the vendor's specifications match their expectations. If it's in the specs, the vendor will not be able to charge extra for correcting the problem.

Of course if you change the scope (specifications) of the project, you will need to pay more.

To me that's just a failure of defining the scope of the project through the design phase...

Yes, it's all part of that. And the customer (the region) needs to make sure the scope is clear and the details defined before they sign the contract.
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I’ve noticed they started posting the actual GRT ridership below the actual chart. I could only find data back to May 2016 for the entire system, not by route or stop.
 
Based on the actual values August 2018 had 10.3% growth from August 2017 while July 2018 was up 9.2% over July 2017.

   
 
There have now been 13 straight months of year-over-year growth (median = 4.2%).
 
As of May 2017 GRT carried 19.5 million riders in the previous 12 months (53,591 per day), but as of August 2018 GRT carried 20.4 million in the previous 12 months (56,104 per day). Recall that ridership peaked at 22 million in 2013 before falling off for a few years then stabilizing. Depending on when Ion launches I could see >22million per 12month period by the end of 2019.

   
 
I wonder if they will change their measures when the new fare card is up and running. It should be easier to count new riders vs. transferring riders. Maybe ridership data available by route, stop, and time of day/day of week too?
Everyone move to the back of the bus and we all get home faster.
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