Grand River Transit

[danbrotherston]

Thanks for the clarification everyone, and this is actually a big improvement then, because a fare product that you can start any time would be a big benefit to some.


I'm not sure what you're talking about?  I've never experienced this and I often go 30+ days without using presto.

PRESTO requires you to tap your card within 30 days after they process the reloading of funds at one of the tap terminals because of the way the PRESTO system works. PRESTO readers aren't connected to the PRESTO network all the time so they take up to 24 hours to register all the transactions that occurred within the previous 24 hour period. If you load your card online manually, you have to wait for the PRESTO readers and network to register that transaction (up to 24 hours) and then you have to tap your card on a balance checker or one of the card readers within 30 days to register those funds on your card or the transaction is refunded. If you set up an autoload or autorenew contract those will be loaded into the card the next time you tap within 30 days as well. With the autoload or autorenew contracts you never have to worry about the 24 hour wait of not having funds or passes registered on the card because the readers will see the parameters of the autoload or autorenew contract, register those transactions for the PRESTO network to perform if needed and act as if the card is already loaded.

I suppose I misunderstood your original post, in that respect, yes, you'll be issued a refund of the amount you added to your card after 30 days.  But that's a requirement based on the implementation, not a policy.  The point is, I can use the service occasionally, and still carry a balance on the card in between.