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Grand River Transit
(01-10-2018, 07:23 PM)goggolor Wrote: The saddest of many, many complaints to the GRT today about all the uncleared bus stops:

<blockquote class="twitter-tweet" data-lang="en"><p lang="en" dir="ltr"><a href="https://twitter.com/GRT_ROW?ref_src=twsrc%5Etfw">@GRT_ROW</a> how long should we be waiting for bus stops to be cleared? poor man was sitting on side of the road with his walker........ <a href="https://twitter.com/hashtag/Notok?src=hash&amp;ref_src=twsrc%5Etfw">#Notok</a> <a href="https://t.co/1Eji0lwDOy">pic.twitter.com/1Eji0lwDOy</a></p>&mdash; theresa (@JDaTforever) <a href="https://twitter.com/JDaTforever/status/951192469466730496?ref_src=twsrc%5Etfw">January 10, 2018</a></blockquote>

I just got off the phone with the CSR.  They've told me in no uncertain terms that three days after the storm, we can keep waiting.  Not till 72 hours has passed can we expect bus stops to be cleared.

Nearly 100% of the 7 bus stops on King between Columbia and Downtown are blocked.  

I'm pretty jaded, and I'm still shocked by how bad this is.
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In fairness, several stops in my neighbourhood were cleared by this morning.

But not all of them. And they probably should have been done by last night.

We need a better standard.
My Twitter: @KevinLMaps
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In this article from when GRT changed snow clearing contractors a couple years ago (https://www.therecord.com/news-story/608...-waterloo/) it says: "About 100 bus stops have been identified as priorities with help from the Grand River Accessibility Advisory Committee. Those stops need to be cleared immediately and monitored for 72 hours. They might be near seniors' residences or community centres that offer day programs."

One of the stops I reported to GRT yesterday was right in front of the senior's center at King & Allen, and it still wasn't clear today. I wonder if that accessibility program is still in place?
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The CSR said it was.
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Part of the problem is the definition of “cleared”. All the #8 stops along Belmont between Highland and Union did have snow removed but it was not even remotely down to the pavement and nothing around the shelters themselves had been cleared. Basically, wherever the small bobcat the contractor is using could fit, which is not many places when you factor in the geometry of the bus stop pole, shelter, hydro poles etc., some snow had been pushed aside usually blocking the shelter access or access to the bus itself worse than before. Then there are other stops like Patricia and Highland and Highland at Ruby that have had nothing done.
Everyone move to the back of the bus and we all get home faster.
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Talked to GRT this morning, I am now read the policy by the CSR, 72 hours to start, 48 hours to clear...5 days clear bus stops, next storm is forecast by then, 0 days with cleared bus stops.

We're spending half a million dollars to pretend that bus stops will be clear.
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Was there a rider in the policy for what happens if the snow starts again before they're finished? Do they just get a pass for another 72 hours, or do they have to show they've cleared all stops of the previous storm's snow within the original 72+48 period?
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Here's a conspiracy theory... it snows Sunday night/Monday AM. Monday morning at 10 AM GRT contacts the snow plow contractors and says "Please clear the snow from GRT bus stops. Per your contract you have 72 hours (!) to start this work and 48 hours to complete once you've started".

Contractor looks at the weather forecast and sees that on Thursday it's going to be 8 degrees above freezing. So they wait 71 hours until Thursday AM, go out and clear one bus stop, tell the region they've "started", and collect $115,000. Thursday afternoon all the bus stops are 'cleared' because of weather. And GRT users had to suffer through three days of uncleared stops.
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(01-11-2018, 10:17 AM)danbrotherston Wrote: Talked to GRT this morning, I am now read the policy by the CSR, 72 hours to start, 48 hours to clear...5 days clear bus stops, next storm is forecast by then, 0 days with cleared bus stops.

We're spending half a million dollars to pretend that bus stops will be clear.

That sounds like it really needs to be addressed....
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(01-12-2018, 03:34 PM)goggolor Wrote: Here's a conspiracy theory... it snows Sunday night/Monday AM. Monday morning at 10 AM GRT contacts the snow plow contractors and says "Please clear the snow from GRT bus stops. Per your contract you have 72 hours (!) to start this work and 48 hours to complete once you've started".

Contractor looks at the weather forecast and sees that on Thursday it's going to be 8 degrees above freezing. So they wait 71 hours until Thursday AM, go out and clear one bus stop, tell the region they've "started", and collect $115,000. Thursday afternoon all the bus stops are 'cleared' because of weather. And GRT users had to suffer through three days of uncleared stops.

It's unethical, but that's entirely plausible. If you were a private business trying to maximize profits, why wouldn't you do this?

The problem (as everyone has said over and over) is the verbiage of the contract.
For daily ion construction updates, photos and general urban rail news, follow me on twitter! @Canardiain
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