03-04-2022, 12:42 PM
(This post was last modified: 03-04-2022, 12:42 PM by danbrotherston.)
(03-03-2022, 10:20 PM)Acitta Wrote:(03-03-2022, 09:52 PM)ac3r Wrote: It's too bad we didn't end up getting Presto, because EasyGO sucks and now that we have it, Presto can't apply to take over (well, perhaps they could, but it would be a nightmare to transition). It would be so much easier to just have one card for a multitude of Southern Ontario transportation systems instead of relying on a wallet full of different cards.
In what way does EasyGo suck? I have never had any trouble with it.
I mean we've been through this before.
The hardware is garbage, it fails very frequently.
The website is garbage, the UX is an outright disaster, the backend pretty seriously at the beginning.
Since the beginning things have improved, the service backend has not had a complete failure like we saw at the beginning, transient failures have improved. The hardware is still garbage, (remember at one point, so many units were broken, that they didn't have enough spares to swap in working units at all the LRT stations), but with a more reliable backend, it seems to be online more often. The website UX is still utter garbage.
So things are better, but we spent a lot of money, and went through a lot of pain in order to have a system which isn't compatible with the rest of the province.
Just one in a long line of bad decisions our government (and staff) has made.