08-04-2016, 08:29 AM
(08-02-2016, 04:48 PM)tomh009 Wrote: Opening now delayed to September. I just had a pair of reservations for the last week of August cancelled.
Morning Tomh009,
We're really sorry about cancelling your reservation. Unfortunately, there were unforeseen delays in the construction and, despite being able to temporarily finish the 5th floor for this weekend's Bluesfest 2016, we will be re-closing our top 3 floors until September in order to ensure that we are ready to be at full capacity September 15.
It's our mistake and we want you to know that your experience would not have been on par with what we wish to offer our guests under the new direction (and new renovations!) that we've undertaken.
Sincerely Sorry,
Chris Martin,
Marketing & Events Manager
PS. If you'd like any further information, please feel free to email me directly at cmartin@walper.com