12-28-2020, 03:14 PM
(12-24-2020, 09:33 PM)danbrotherston Wrote: I wasn't quite sure where to put this, but I was wondering if other folks were having this issue. We live in a small multi-residential tower, (13 stories, ~60 units).
Most delivery companies (with the exception of Purolator) have no problem delivering packages to us in the building. They buzz whoever they are delivering a package too, and just come in and leave them all by people's doors (sometimes they are delivering to more than one unit).
Canada Post has access to our building and we have a mail room where they can deliver letter mail. So they have no obstacle to getting into the building. We also have a giant Canada Post package locker, with about 8 package spots.
However, the last several times CP has tried to deliver to us, the packages were instead diverted to the post office. No attempt was made to deliver to the door, the packages were not put in the package locker (they would have fit), they were not left by the door, and they did not knock or call or buzz. We have been home as a result of the pandemic and would have received such a notification.
Anyone else having this problem? I mean, I know they are swamped, and if they asked, I'd probably be fine to just pick it up...well...for some of the times, it also happened while we were quarantined which was a problem...but it's a little frustrating getting a missed delivery notification when I *KNOW* we were home, and when I KNOW the delivery person was able to get into the building and especially when our building explicitly requested and had installed a parcel locker.
My building also has one of those locker, and CP did leave a package in it for me last week.
Is it just possible the locker was full? before they put that in, mine would be diverted to the PO all the time if I was not home as well.