06-22-2020, 08:01 PM
(06-22-2020, 07:32 PM)KevinL Wrote:(06-22-2020, 05:16 PM)Bob_McBob Wrote:
- The region didn't anticipate the failure rate with platform validators and had to order more spare units as a result.
Isn't that down to the equipment vendor? Why would the Region have to be the one to order spare parts?
It's unclear who is paying for the additional units since they just put it under Transit Services.
Quote:Platform Validators continue to be an area of significant concern. Of the 44 deployed units, seven have been returned for repair under warranty. Research during project development indicated that the validators were at low risk of failure, and as a result, Transit Services maintained only a 5% spare ratio. As the number of failed units now exceeds 15%, staff has relocated units from less used platforms to the busiest areas to minimize inconvenience to customers. Additional spare units have been ordered. Vendor staff are analyzing returned units to identify the root causes of the failures, and hardware updates are expected to be provided in the coming months.