KW culture to change

[jamincan]

Quoting tmlittle on urbantoronto:

 Transit riders in KW don't have a complaint culture which can have good and bad aspects to it, there isn't the overwhelming negativity of other cities but there's also little momentum toward improvements.

I saw this on UrbanToronto and thought it was an interesting point that I don't think I agree with, but I didn't really think the Ottawa Transit Development thread, or UrbanToronto, was the correct place to discuss it. Hopefully tmlittle is on this forum too to chime in.

One of the things I've always like about KW is that it is generally much more welcoming of change than other similar jurisdictions. It's always seemed like a gidder done sort of place, for better or for worst. In that sense, there always seems to be momentum toward improvement, contrary to what tmlittle said.

I'm curious what other people's impressions are.