08-27-2019, 03:32 PM
(08-27-2019, 12:16 PM)MidTowner Wrote: I think that if, in the case of EasyGO, an MVP had been released with the caveat that it was going to be improved based on user feedback, most people would be accepting of that.
Most riders want to like GRT and want to see it succeed. There would be frustration, sure, but if the message were repeated "this will be improved" down the line at every opportunity, it would be much abated.
A poor first impression still impacts many people's perceptions, so in many cases that drives decision-makers to scale up the MVP to a more highly functional level.