04-20-2022, 05:18 PM
(04-15-2022, 10:39 PM)pandapants87 Wrote: The email we got claimed that the burst pipe caused an 'unavoidable delay' but this doesn't seem right. If they kept the building at a correct temperature then the pipe would not have failed. Tarion says floods are unavoidable but I think that means natural floods due to rain, etc. It's my thought that it was the end of march, and they didn't expect a cold snap so they didn't have the heat on.
If they are claiming that it's unavoidable does that mean Tarion has already determined that it is, or is that something that can be disputed? It's just so disheartening that this could happen with such highly regarded builders and developers What is a good way to make sure that the building is being properly fixed? It's not the purchaser's cost to fix now but in the future if this causes other issues it will be, so I'm very curious and anxious.
A burst pipe doesn't always mean it was from freezing and I doubt this one was from that. More than likely poor workmanship on soldering pipes, maybe a clamp wasnt tightened or something failed that shouldnt have. Cannot control it a lot of times.
This fix will be paid through insurance claim and should be done properly.